Terms and conditions:
T+ Observer

Parties

T+ Observer is a service-as-a-platform subscription service provided by:

T+ Nordic ApS
VAT no.: 39230860
RĂ„dhuspladsen 16
1550 Copenhagen V
Denmark

Purchase

When you subscribe to T+ Observer you credit card, billing information and company information is stored for future use and invoice information. Your credit card is not stored with T+ Nordic ApS, but securely at Reepay A/S. Invoice information is stored in a third-party bookkeeping system.

Subscriptions are billed every 30th day counting from the previous payment date, unless otherwise stated.

Refund policy

T+ Nordic ApS allows full refunds within the first 14 days counting from, and including, the day of the purchase.

T+ Nordic ApS will consider refunding, but is not required to, in case of unforseen technical issues that disallows T+ Observer from scraping your website.

If our agreement is terminated by T+ Nordic ApS according to our limitation of service section, refunds are not required.

Support

T+ Nordic ApS provides a reasonable level of customer and technical support via email support@t.plus.

Accessibility

T+ Observer is reliant on being accepted by firewalls and other protective measures on the server, such as scrape shields. The Purchaser's failure to comply with this technical requirement cannot be remedied by T+ Nordic ApS.

Updates

T+ Nordic ApS ocassionaly releases updates to T+ Observer to enchance functionality and correct bugs. T+ Nordic ApS strieves to correct bugs per user requests, within reason and within reasonable timeframe. T+ Nordic ApS exclusively owns the rights and intellectual property of suggested features and bug fixes.

Limitation of service

T+ Nordic ApS reserves the right to limit or terminate your service in case:

  • Your website imposes an unreasonable drain on our servers
  • Your website contains explicit, illegal or offensive content
  • Your staff or you don't behave in a civil manner towards T+ Nordic ApS
  • Make unreasonable demands that are clearly outside the scope of the agreement
  • Your company participates in activities or sharing of content that is deemed unethical, racist or spreading propaganda. This is decided entirely at the discretion of T+ Nordic ApS.

T+ Nordic ApS is not required to grant a refund when a service is terminated at its own discretion.

Limitation of liability

Except in case of intentional misconduct or gross negligence, T+ NordicApS accepts no liability for any damages caused in connection with the services under this agreement. This includes, but is not limited, to damages in the form of data loss, failure to operate, lost revenue or missed profits.

Your server must be capable of handling repeated requests from T+ Observer. T+ Nordic ApS cannot be held accountable if the requests prove too demanding.

Confidentiality

T+ Nordic ApS does not share private information to commercial third-parties, nor does it sell personal data. Information may be stored with third-party credit card and bookkeeping platforms.

Delete account and data

You can request to have your account data deleted by contacting T+ Nordic ApS at info@t.plus.

Change of terms

T+ Nordic ApS may change its terms and conditions for whatever reason it sees fit. In case of change, you will notified and given a 10-day option to terminate the contract and have the remaining amount of the subcription period refunded.

Law and venue

Any disputes in connection with this agreement are governed by Danish law and must be brought before the courts of Copenhagen, Denmark.